Frequently Asked Questions
Frequently asked questions.
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How long is delivery time?
At FlexQube we love to under promise and over deliver, and different factors can impact delivery times. But we aim to have all deliveries out within 4 to 6 weeks.
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How often do the bolts need to be tightened?
The bolts NEVER have to be tightened if they are attached correctly. So, when assembling your cart using the FlexQube method, please ensure you follow the instructions and assemble all building blocks precisely.
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Can we use our caster supplier?
We do prefer to use our casters. However, if you have a specific requirement to use your caster supplier or need to use special casters, it is effortless to attach your casters.
(The guarantee will be void if you use your own casters).
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Can I customise any cart?
Yes. All FlexQube carts can be customised to match your needs. It is easy to change the top structure, change the transportation method or even create a brand new design to fit you. The possibilities are endless.
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On a shelf cart, how easily can I remove the shelves?
The shelves of a shelf cart can be easily removed. You only need to remove the bolts that hold the shelf in place on the frame; it takes no more than five minutes. This means you can easily alter the height of your shelves to match your materials and you aren’t stuck with the same height.
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Do I have to use the tow bar fitted to the designed cart?
Yes, you need to use the tow bar that comes specially designed to match our carts.
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What is the maximum load capacity?
The maximum load capacity depends on the cart and its design. Our standard pallet and tugger carts can hold up to 1200 kg. Many factors need to be considered when determining the maximum load capacity of your design. Please contact one of our designers if you have a special request regarding one of our designs.
Want to know more?
Got questions? Please don't hesitate to contact us.